Let It Track — Help & Documentation

info What is Let It Track?

Let It Track is a personal health and wellness tracking platform. It helps individuals track their daily habits, nutrition, workouts, sleep and progress — either on their own or with a Coach and Club.

Coaches can create clubs, build custom health plans for their members and monitor shared progress. Members follow their assigned plan and track their activities each day.

Let It Track is a Progressive Web App (PWA) that works across desktop and mobile browsers and can be installed on your device.

person Account Types

Let It Track has two account types:

General User ₹199/month

Personal health tracking for individuals
Track nutrition, activity, sleep, habits and progress
Create your own personal plan
Join clubs where applicable
7-day free trial included

Coach ₹499/month

Full coaching platform
Create and manage clubs
Manage club members
Build and assign custom health plans
Track member progress and compliance
Use coach library and plan builder
7-day free trial included

You can start as a General User and request Coach Access later if you want coach features.

how_to_reg Registration

To create an account, visit the registration page and provide:

Name — your full name
Email — a valid email address (disposable/temporary email domains are restricted)
Phone number — your phone number with optional country code
Password — minimum 8 characters with uppercase, lowercase and a number

All new accounts start as General User accounts. You can apply to become a Coach from your account settings after registration and email verification.

After registration, a one-time password (OTP) is sent to your email for verification. You must verify the OTP before your account is fully active.

Please use a regular email address that you can access. Temporary or disposable email addresses are not supported because your email is required for account verification and important account communications.

lock Login & Security

Email + Password + OTP Login

Let It Track uses a two-step login process for security:

Enter your email and password
A one-time password (OTP) is sent to your email
Enter the OTP to complete login

There is no password-only login. OTP verification is always required.

Role-Isolated Sessions

Admin, Coach and General User/Member accounts have separate sessions. Logging in as one role does not grant access to another.

Account Suspension

If your account is suspended, you will not be able to log in. Contact the platform administrator for assistance.

schedule 7-Day Free Trial

Every new account includes a 7-day free trial when you first register.

No credit card or payment is required to start the trial
You get full access to all features of your chosen account type during the trial
After 7 days, you need an active subscription to continue using the platform
Your trial is created automatically when you register

The trial begins on the day you register and lasts for 7 calendar days.

person General User Features

As a General User, you can:

Create and follow your own personal health plan
Track daily activities: water intake, nutrition, meals, supplements, sleep, weight and habits
View your progress over time
Join clubs where you have been invited
Manage your sharing preferences for each club
Request Coach Access to upgrade your account

Requesting Coach Access

If you want coach features (clubs, member management, plan building), you can request Coach Access from your account settings. An administrator will review your request and approve or reject it. Once approved, your account gains full coach functionality.

See Coach Access Request for details.

groups Coach Features

As a Coach, you can:

Create one or more clubs
Generate invitation links and codes for members to join
Create and manage health plans with nutrition, meals, supplements, activity and custom items
Assign plans to individual members
View member progress, daily summaries and compliance
Manage per-member sharing and privacy settings
Use the Coach Library to save and reuse plan items
Receive club trial notifications and warnings

Club Membership Limit

Each club supports up to 25 active members. This limit is enforced based on your subscription.

swap_horiz Coach Access Request

General Users can request to upgrade their account to a Coach account. This is a two-step process:

Request — The General User submits a Coach Access request from their account settings
Review — A platform administrator reviews the request
Approval — If approved, the user's account type changes to Coach and they gain full coach features

Coach Access is not automatic. It requires administrator approval to prevent unauthorized access to coach functionality.

You cannot approve your own Coach Access request. Only a platform administrator can approve or reject requests.

groups Clubs

Clubs are the core organizational unit for Coaches. Each Coach can create multiple clubs, and each club has its own members, plans and settings.

Club Features

Each club has a unique code and a shareable join link
Members join via invitation link, QR code or club code
Clubs have an independent 7-day trial lifecycle
Admin can extend club trials
Members control what information they share with the club

Member Limits

Clubs support up to 25 active members per club, enforced by the subscription system.

fitness_center Health Plans & Tracking

Health plans define what members track each day. Coaches create plans and assign them to members.

Plan Components

Water target — daily water intake goal (ml)
Sleep target — daily sleep goal (minutes)
Nutrition items — supplements, meals and nutrition targets
Activity items — workouts, exercises and custom activities
Rules — skip or replace items for individual members

What Members Track

💧 Water intake
🥗 Nutrition compliance
🍽 Meals logged
💊 Supplements taken
😴 Sleep duration
⚖️ Weight
📸 Progress photos
🔄 Custom habits

Plan Versioning

When a Coach updates a plan, a new version is created. Existing member assignments automatically point to the new version.

payments Subscriptions & Pricing

Current Pricing

General User ₹199/month · ₹1,990/year
Coach ₹499/month · ₹4,990/year

Subscription States

Trialing — active 7-day free trial
Active — paid subscription is current
Expired — subscription period has ended

Annual plans are available and offer a discounted rate compared to monthly billing.

Pricing is managed by the platform administrator and may be updated. The amounts shown here reflect the default configuration.

swap_vert Plan Changes & Proration

You can change your subscription plan at any time. Let It Track handles upgrades, downgrades and plan changes with server-side proration.

How Proration Works

Upgrade — You pay the difference between your current plan and the new plan, minus a credit for the remaining time on your current plan
Downgrade — The change is scheduled for the end of your current billing period. You keep your current plan until then.
Same plan, different cycle — e.g. switching from monthly to annual
Trial conversion — converting from trial to paid

All amounts are calculated server-side based on your actual subscription data. You cannot manipulate the payment amount.

qr_code_2 UPI Payments

Let It Track currently supports UPI as the primary payment method. Additional payment gateways can be enabled by the platform administrator in the future.

How to Pay via UPI

Select your desired plan and billing cycle (monthly or annual)
Click "Pay via UPI QR"
The system shows the payment amount, UPI ID and payee name
Tap "Pay in UPI App" to open your UPI app (GPay, PhonePe, Paytm, etc.)
Complete the payment in your UPI app
Return to Let It Track and enter your UPI Transaction ID / UTR number
Optionally upload a screenshot of the payment confirmation
Submit the confirmation

Your payment is not activated immediately. A platform administrator must verify and approve your payment before your subscription is activated.

Payment Screenshot

Uploading a payment screenshot is optional but recommended. It helps the administrator verify your payment faster. Accepted formats: JPG, PNG, WebP. Maximum size: 5MB.

verified Admin Payment Verification

After you submit a UPI payment confirmation:

Your payment status changes to "Awaiting Verification"
A platform administrator reviews your submission
The administrator verifies the UTR number and optional screenshot
If approved, your subscription is activated and you receive access
If rejected, you will be notified and can contact support

Payment verification is a manual process. Please allow time for the administrator to review your submission.

lock_reset Forgot Password

If you forget your password:

Click "Forgot Password" on the login page
Enter your registered email address
A password reset link will be sent to your email
Click the link and set a new password (minimum 8 characters)

Password reset links expire after 1 hour. Each new request invalidates previous unused links.

If you don't receive the email, check your spam/junk folder. Make sure you're using the email address associated with your account.

storage Where Is My Tracking Data Stored?

Let It Track uses a local-first architecture for personal tracking. This means your daily tracking data stays on your device.

What is stored on your device (not uploaded)

Water intake logs
Nutrition, meal and supplement tracking entries
Sleep and weight records
Daily progress history
Personal plan configuration
Meal photos and progress photos (stored in your browser's IndexedDB)
Reminder settings
Display name and preferences

If you clear your browser data, switch devices, or uninstall the PWA without creating a backup, this tracking data cannot be recovered. Use Settings → Export My Data to create a backup file regularly.

What is stored on the server

Account information — name, email, phone, password hash, account type
Subscriptions & payments — plan, status, billing dates, payment records
Club membership — club relationships, assigned plans, sharing settings
Synced summaries — if you join a Club, aggregated daily summary scores and selected tracking categories are synced so your Coach can view your progress

Photos are never uploaded to the server. Only summary/completion data is synced for Club functionality.

Data you control

You choose which categories to share with each Club through granular sharing settings
You can export all your local data at any time through Settings → Export My Data
You can import a backup to restore your tracking on a new device
You can permanently delete all server-stored sync data through Settings → My Clubs → Purge Server Data
You can delete all local data through Settings → Delete All My Data

phone_iphone PWA Installation

Let It Track is a Progressive Web App (PWA). You can install it on your phone or desktop for a fast, app-like experience.

Install on iPhone (Safari)

Open Let It Track in Safari
Tap the Share button (square with arrow at the bottom)
Scroll down and choose "Add to Home Screen"
Tap "Add" in the top-right corner

iOS does not show an automatic install prompt. You must use the Share → Add to Home Screen option manually. The installed app works independently of Safari.

Install on Android (Chrome)

Open Let It Track in Chrome
Chrome may show an automatic install prompt — tap "Install" if it appears
If no prompt appears, tap the menu (⋮) and choose "Install app" or "Add to Home screen"
Confirm installation

The automatic install prompt depends on your browser and device. It may not appear on all Android devices.

Install on Desktop (Chrome, Edge, Brave)

Open Let It Track in Chrome, Edge or Brave
Click the install icon in the address bar (a small screen with a down arrow)
Alternatively, go to the browser menu and select "Install Let It Track"

help Common Questions

Is my personal tracking data stored in the cloud?

No. Your personal daily tracking data — including water, meals, sleep, weight, photos and progress — is stored locally on your device using browser storage (localStorage and IndexedDB). It is not uploaded to a cloud server.

If you join a Coach's Club, aggregated summary data (such as daily balance scores and category completion counts) may be synced to the server so your Coach can view your progress. You control which categories are shared. Photos are never uploaded.

What happens if I clear my browser data?

All local tracking data stored in your browser will be permanently deleted. This includes your water logs, meal entries, sleep records, weight history, photos, personal plan and preferences. Server-stored data (account, subscription, Club sync) is not affected.

To prevent data loss, regularly export your data using Settings → Export My Data. You can restore it later using Settings → Import My Data.

Do I need to join a Club?

No. Let It Track works perfectly on its own. You can create a personal plan and track your progress without joining any Club. Joining a Club is optional.

Can I switch from General User to Coach?

Yes. You can request Coach Access from your account settings. An administrator will review and approve your request. Once approved, your account gains full coach features.

What happens after my trial ends?

You need an active subscription to continue using the platform. You can subscribe via UPI payment through the app.

Can I change my plan after subscribing?

Yes. You can upgrade or change your plan at any time. Upgrades take effect immediately with a prorated amount. Downgrades are scheduled for the end of your current billing period.

How do I pay?

Currently, UPI is the supported payment method. Select your plan, pay via UPI, enter your transaction ID and submit for admin verification.

Is my payment activated immediately?

No. After you submit your payment confirmation, a platform administrator verifies and approves it. Once approved, your subscription is activated.

Can I get a refund?

See the Refund & Cancellation Policy for details. Refund requests are reviewed by the platform administrator.

What browsers are supported?

Let It Track works on all modern browsers including Chrome, Safari, Firefox and Edge on both desktop and mobile.

mail Contact & Support

For account issues, payment questions or technical support, please contact the platform administrator.

If you are a member or coach and need help, reach out through the support channels provided by your administrator.

For general inquiries about Let It Track, visit cubiczo.com.